0800 690 6513

How We Work


Quotation Heading Arrow

From your first enquiry we will be able to give you definite time for a surveyor to visit your project for a consultation and take measurements and specification for your requirements. We do not use third party agents so you will be dealing with us from the start. We do not use a hard selling techniques as we are confident that our prices are very competitive and the quality of our products and service speak for themselves.

Within 48 hours (often a lot sooner) you will receive our written quotation direct from our office. Please feel free to contact us to discuss the quote when you are ready to ahead. As always we will work with to help you decide what design is the best for your project. We have a lot of experience in helping customers create their vision and designs to get exactly what they are happy with.

As each window we manufacture is a bespoke product your design can changed right up until time of manufacture.

Order Heading Arrow

Once you are happy with our quotation and quality let us know We ask that you pay a deposit of 40% of the total cost a the time of order. We will manufacture and deliver your windows within 6-8 weeks after the deposit is paid. We often work directly with builders and architects to co-ordinate our deliveries and work; for example fitting the window itself (called First Fix) and then returning after plaster work to complete the wood work and architrave (called Second Fix)

Before delivery we ask that the balance of the cost of the windows leaving only the final payment till after you are fully satisfied with the complete installation. After several years and hundred of windows and doors installed we have no complaints about our products – not one, We hope to maintain that very high standard.

AftersalesHeading Arrow

We offer a comprehensive 10 year guarantee on our products and an unparalleled 5 years guarantee on all work done by our operatives including paint finishes. Also please ask about our affiliate programme which can help both yourself and your friends and family benefit.